Factory Unlock Apple iPhone 4,4S,5,5S,5C,SE,6,6+, 6S,6S+ T-Mobile & metroPCS USA.

REFUND POLICY

Eligible:

• If the unlock code has not been found for a specific device, a refund will be processed within 24 hours (business day). All refunds can take up to 7 days to appear in customer’s account, which depends on customer’s credit/debit card company.
• For any reason, if an unlock code doesn’t work on customer’s device and is we also unable to provide an alternate solution then please provide a video evidence as detailed below:
  • Enter *#06# into the phone keypad.
  • Show the IMEI of the device. 
  • Now, turn off the device.
  • Insert the SIM Card for the carrier that customer’s device is locked to.
  • Turn on the device.
  • Enter the ‘Unlock Code’ when asked by the device.
  • Show the unsuccessful error message. 
  • Send us a video evidence as an attachment to our email or upload it to YouTube as an unlisted video with the link sent to us. 
• Video evidence helps us to investigate the issue(s):
  • Helps us to check and confirm details with the order form.
  • Helps us to see customer’s unlocking steps and can suggest an alternative solution, accordingly.
  • Helps us to unlock customer’s device.

Not Eligible:

• If customer’s device was already unlocked before they have purchased an unlocking service. 
• If customers are failed to provide a video evidence that shows the unlock code didn’t work. 
• If customers have provided the incorrect IMEI# and/or wrong carrier in the order form. 
• Order for unlock service(s) cannot be canceled, once it has been submitting for processing. 
• No refunds will be given once codes are delivered.

Service Delay/Cancellation Policy :

The Service is Advertised As Fast as it goes to Fast T-mobile Supplier However in case supplier get excess Volume there is possiblity of service delay and there shall be no cancellation even if overdue until supplier accepts the cancellation. if supplier choose not to cancel and deliver the result out of delivery time there is no refund.

Note: Keep in mind that this service normally take 10 days turnaround but may take up to 21 Business days. Please do not submit unless you are willing to wait up to 21 business days . No Cancel even if unlock is delayed beyond 21 days, no exception.